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All information collected is strictly confidential. Please allow up to three business days for a member of our staff to follow up. Urgent legal matters will be prioritized. If you do not hear from us within three days, call 416-531-7376.

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We can only help people with low incomes. However, if your income is too high, we may still be able to provide you with summary advice and discuss referral options.

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This information does not impact whether you receive assistance from us, and is only collected to help us better understand the communities we serve.

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Please attach copies of any documents relating to the problem. For example, an eviction notice or a letter from Ontario Works.

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