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Housing Help Services

What we do:

West Toronto Housing Help workers can:

  • Help you find market rent housing in the west end
  • Provide you with rental listings within your budget
  • Help you prevent possible eviction
  • Help you access supports to maintain your housing
  • Help you complete subsidized housing applications
  • Provide information & referrals to other City services

But we are not landlords or housing providers and we cannot pay your rent.

Contacting us:

During the COVID pandemic, our staff are mostly working remotely. Please complete this registration form to access Housing Help services. Or you can email wtcls@lao.on.ca or call 416-531-0841 to register with a receptionist. If you do not have access to a phone or computer, you can come to our offices at 1032 Bloor Street West. You will be required to wear a mask and follow our COVID protocols.

Housing Help catchment area

The catchment area for housing help services is within the following boundaries:

  • north of Lakeshore Drive
  • south of St. Clair Avenue West
  • east of Humber River
  • west of Yonge Street

Specialized Case Management

West Toronto Housing Help Services also provides case management for those with complex needs and an unstable housing situation.

Services offered:

  • Assessment, goal setting and development of a service plan
  • Assistance with accessing various services and programs in the community
  • Landlord mediation and housing follow-up as required
  • Collaboration with other service providers
  • Supportive counselling, psychoeducation, crisis intervention and safety planning as required

Referral Process:

Referrals to our case manager are accepted internally from West Toronto Housing Help Services and West Toronto Community Legal Services.